How do I initiate a return?

Depending on the delivery method of your item, there may be slight variations in the return process.

Online Orders - Items Delivered by UPS (Excludes Furniture and Lighting)

Please click the link below. You will need your Order Number and either the Email Address or Zip Code associated with your Order.

Jonathan Adler Returns

Items Purchased in Store

If you placed the order in-store, you can complete your return at one of our store locations or click the link below. You will need your Order Number and either the Email Address or Zip Code associated with your Order.

Jonathan Adler Returns

Items Delivered with Entryway or White Glove Service

Orders delivered with our entryway and white glove services are final sale and non-returnable. In circumstances such as refusal of delivery, a restocking fee of 15–25% may apply. Shipping Charges are non-refundable.

Please be advised: Return must be shipped within 30 days of receiving your Return Authorization Number (RMA).