Account Help
- How do I subscribe/unsubscribe to email marketing?
- Does JA have a rewards program?
- Can I track my order history through my account?
- Customer Support
- How can I create an account
- How do I redeem my JA insider points?
Order Help
- Missing an item from my order
- I placed an order with a 3rd party and the item arrived damaged
- Can I purchase online and pick up in store?
- I received the wrong item
- My order arrived damaged
- Can I update the shipping address of my order?
Shipping & Tracking
- Holiday Shipping Cutoffs
- Do you ship overseas?
- Why was I charged for shipping?
- Can I expedite my order?
- Do you ship to P.O. Box?
- What shipping methods are available?